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Risk management and compliance

The Risk Management Committee manages and addresses strategic and other risks as a whole systematically from a company-wide perspective, and makes management decisions specifically focusing on risk management. The Committee is chaired by President and Representative Executive Officer and the Committee members include the Senior Executive General Managers of the supervisory units and the presidents of main subsidiaries. The Committee assesses a variety of risks, prepares necessary measures, and conducts progress management, etc. using extensive specialized knowledge of the Committee members chosen from among the supervisory units.

The Company has established the “Compliance Committee” (whose membership includes a corporate lawyer) for the purpose of appropriately addressing the issues of the Group compliance management practices. The Committee draws up a policy for addressing matters involving serious compliance-related violations, continuously oversees development of the foundations of compliance system (e.g. preparation of promotion systems and plans) and the status of implementation through close collaboration with departments in charge of promoting compliance and promotes compliance with laws and regulations, corporate ethics and other such standards.

Both the Committees report details of their deliberations to the Audit Committee regularly (about two times a year) and in a timely manner.

Whistleblowing system

The Company has established a whistleblowing system that enables all the Group’s officers and employees as well as all individuals working at the Group (including part-timers and employees seconded from business partners) to notify the Compliance Committee directly with respect to compliance-related issues, and to seek corrective action. The Company has set up points of contact for whistleblowers both internally and outside the Company (a corporate lawyer).

The Group’s internal company rules rigorously provide for the whistleblowing system in terms of protecting the confidentiality of whistleblowers and prohibiting any disadvantageous treatment of any whistleblower.

*There were 28 whistleblowing cases in fiscal year 2017.

Risk Management and Compliance Organization Chart

Development of the Group’s Common Code of Conduct

The Group has developed the principles of action and the code of conduct for compliance and risk management, which all workers are required to follow at work, and puts up posters showing them at each company to promote compliance actions on a daily basis.

1. Always put customers first
We will always put the realization of customer satisfaction first and gain trust and support from customers through faithful action in compliance with laws and regulations, internal rules and others such as the fulfillment of promises with customers, the development and provision of socially useful and safe products and services and the ensuring of fair labeling.

2. Promote high quality management for sound growth and development
With the aim of becoming an open corporation that communicates with society at large, we will promote high quality management for sound growth and development by conducting fair, transparent and proper corporate activities, while maintaining fair relations with business partners whereby both grow together.

3. Create a fair and vibrant organization where individuality and ability are respected
With respect for each individual’s basic human rights, we will form a vibrant organization where workers can be motivated to use their ability by creating a safe and secure work environment in compliance with labor-related laws and treating them based on a fair and equal evaluation.

4. Contribute to society (good corporate citizen living in harmony with society)
As a good corporate citizen living in harmony with society, we will actively conduct creative business activities that contribute to society at large including contributions to local communities and environmental initiatives to achieve sustainable growth.

Corporate Information