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Environmental Policy


Our lives are exposed to environmental risks such as increasing global warming and unusual weather. We, as a member of society, think it is our important mission to place environmental issues at the top of our agenda and work together to maintain this irreplaceable global environment. For the purpose of achieving our mission, we will take action to resolve environmental issues through business activities. We think it will perpetuate the contact points with various stakeholders as stated in the Sustainability Policy.

Each of us will deepen insight into environmental issues, comply with legal requirements and internal standards, and take responsibility for addressing these issues.

Guidelines for action

(1) Efforts to reduce energy consumption and emissions
We will strive to continuously reduce energy consumption and emissions through business activities in stores and offices and the entire supply chain.

(2) Response to a recycling-oriented society
We will work with customers and suppliers to recycle waste from homes, stores and offices and strive to improve the resource efficiency of business activities by recycling resources and using recycled resources.

(3) Provision of products and services that contribute to a low-carbon society
We will develop and provide environment-friendly and high-value-added products and services that contribute to a low-carbon society through stores and offices.

(4) Development of promotion system
We will develop J. Front Retailing Group’s environmental plan at the “Sustainability Committee.” Each company in the Group will set medium- to long-term targets based on the environmental plan, develop and promote a specific action plan, and review them on a regular basis for continuous improvement.

(5) Environmental education and communication with stakeholders
We will actively promote environmental awareness raising activities to increase environmental awareness of individual employees. We will also strive to mutually raise environmental awareness through active dialogue with stakeholders.

October 30, 2018
Director, President and Representative Executive Officer
J. Front Retailing Co., Ltd.

Daimaru Matsuzakaya Department Stores Environmental and Social Activities Policy

Recognizing our roles and responsibilities to hand down the irreplaceable global environment to the next generation, we at Daimaru Matsuzakaya Department Stores (the “Company”) proactively promote “environment-friendly corporate management” toward the “realization of a sustainable society” with customers, business partners and community members.

1. Recognizing environmental impacts and their causes, we will establish structures and systems to promote environmental conservation activities through our business activities and strive for continuous improvement to reduce environmental load.
(1) Provision of environment-friendly products, services and information
(2) Effective use of resources and energy
(3) Reduction of CO2 emissions
(4) Waste reduction and recycling
(5) Promotion of environmental and social contribution activities with customers, business partners and community members

2. We will comply with the requirements of environmental laws, regulations and agreements and strive to prevent contamination.

3. We will raise awareness of environmental conservation through educational and awareness activities to strengthen the foundation on which each worker of the Company will tackle environmental tasks voluntarily.

4. We will make this environmental and social activities policy known to all workers of the Company and make the policy available to the public.

March 1, 2015
President and Representative Director
Daimaru Matsuzakaya Department Stores Co. Ltd.

Environmental and Social Activities Management Promotion System

Daimaru Matsuzakaya Department Stores has expanded the ISO 14001 environmental management system to establish the environmental and social activities management system. In order to achieve the environmental and social activities policy, the Company promotes environmental and social activities at its stores by appointing the Senior Executive General Manager of Administration Headquarters as an “administrator,” Executive Store Managers and Store Managers as “managers” and division managers as “promotion managers.” “Promotion staff” in charge of practical operations is assigned to each division to support “promotion managers” and educate the members of each division including workers from suppliers and raise their awareness.

*Other companies in the Group are also working on environmental activities with the department stores.
(Daimaru Matsuzakaya Sales Associates, Daimaru Matsuzakaya Tomonokai, JFR Card, Dimples’, J. Front Foods and JFR Service)

Medium-term Goals for Environmental and Social Activities

Daimaru Matsuzakaya Department Stores has set company-wide medium-term goals under the Group Basic Mission Statement, Vision and Environmental and Social Activities Policy in light of environmental and social aspects, issues inside and outside the Company and risks.

〈FY2017 - 2021 Daimaru Matsuzakaya Department Stores environmental and social activities〉
(1) “Proposal for environment-friendly lifestyles” and “promotion of social contribution activities with the participation of customers” through business activities
(2) Reduction of greenhouse gas emissions (realization of a low-carbon society)
(3) Creation of a recycling society
(4) Biodiversity conservation
(5) Continuous improvement using the environmental and social activities management system

〈Numerical targets〉
・Reducing CO2 emissions from energy use by cutting energy use intensity (Volume used / Total floor area × Business hours) by 5% in FY2021 compared to FY2016
*CO2 emissions in the bussiness activities of department stores are caused by use of air conditioning and lighting.
・Reducing the intensity (Final waste disposal volume ÷ Sales) of final waste disposal volume (Volume of waste generated - Recycling volume) by 5% against FY2016
・Increasing the food recycling rate to the 60% level by FY2021

FY2017 - 2021 Daimaru Matsuzakaya Department Stores environmental numerical targets

FY2017 FY2018 FY2019 FY2020 FY2021
CO2 emissions (intensity) *1






Energy consumption (intensity) *2






Final waste disposal (intensity) *3






Food waste recycling rate *4






*1 Intensity: CO2 emissions (t-CO2) / Business hours (h) × Total floor area (m2)
CO2 emissions targets for FY2018 and beyond have been calculated using CO2 emission factor for FY2016.
*2 Intensity: Crude oil equivalent energy (kl) / Business hours (h) ×Total floor area (m2)
*3 Intensity: Final waste disposal volume (kg) / Sales (¥million)
*4 Volume of food waste recycled / Volume of food waste generated

Mr. NAKAGAWA Hisashi, Manager, Lead Auditor, QMS&EMS Audit Office, ISO Registration Center, Union of Japanese Scientists and Engineers (JUSE)

I have trained the leaders of audit team four times since the audit in 2012 and directly led the audit team at the audit in 2018.

ISO management system standards have evolved and require organizations more strongly than ever to accomplish their original business purposes. The amendment of the standards made it clear that companies should integrate their business processes and management systems. In addition, the major feature of the amendment is to aim at business continuity, which will lead to differentiation from and advantage over other companies, by responding to any business environment in a timely manner and managing risks.

At an early stage, Daimaru Matsuzakaya, on its own, sought and built an environment management system integrated with its business activities. They have asked the certification body to conduct audits from that perspective since the standard version 2004. With a background like that, I think both the organization and the audit team could easily be aligned on the same vector for a transition to the version 2015. The greatest pillar of Daimaru Matsuzakaya’s environment management system is to see widely the “environment” not just as the natural environment in a narrow sense but as the work environment and the local environment and think about how they can make a social contribution to the local communities through business, try and make improvements. Offering and buying of eco-friendly products and proposals for and realization of various local events as well as reduction of CO2 and waste are exactly such activities. Therefore, when conducting audits, we strived to assess the effectiveness of challenges to problems and risks such as quality aspects and safety aspects more than standard aspects to the extent possible.

It is only thanks to the cooperation of the top management and other executives extended to us to make it easier for us to audit from two sides: the detection of events that obstruct the achievement of business purposes and the high evaluation of already good activities. We expect that Daimaru Matsuzakaya will use the management system effectively and further raise the level of the management system that begins to take root in the organization using the audit system and that each store will long contribute to the local community as the number one store in the area.

Contribution to a Low-carbon Society