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Promoting health Management

Based on the basic thinking that “employees are the company’s greatest asset and that the employees’ physical and mental well-being are crucial for us to provide better services to customers,” we promote thorough implementation of industrial health and safety measures and initiatives to maintain and improve employees’ health. Specific initiatives for health maintenance and improvement include prevention of lifestyle diseases and management of mental health, among others, in cooperation with the Group’s health insurance association.

We offer lifestyle diseases prevention screening including specified checkup items to employees aged 35 and over, in addition to the legally required regular health examination. Also, there are women’s health checkups including breast cancer and uterus cancer exams, and prostate-specific antigen (PSA) test for male employees aged 50 and over. Using data from these exams, we provide individual health guidance, identify health management issues and establish goals for each office and implement various improvement measures.

We conduct stress checks for mental health required by law. In addition to promoting mental health self-management, we will use the survey results on the organizational environment to implement initiatives to realize a working environment where all employees can fulfill his or her true potential.

<Rate of regular health examinees (Daimaru Matsuzakaya Department Stores)>

FY2015 FY2016 FY2017 FY2018 FY2019
Number of expected examinees

6,529

6,551

6,337

5,223

4,440

Number of actual examinees

6,499

6,530

6,320

5,216

4,423

Rate of actual examinees

99.5%

99.7%

99.7%

99.9%

99.6%

<Implementation status of stress checks (Daimaru Matsuzakaya Department Stores)>

The Japanese government has required employers to conduct the stress check program since December 2015. We conducted stress checks by providing questionnaires to all employees previously, but from FY2016 onward, the method has changed to online surveys and we provide follow-up care based on their results.
Daimaru Matsuzakaya Department Stores and Parco provide Employee Assistance Program (EAP) counseling services by external specialist organizations.

FY2015 FY2016 FY2017 FY2018 FY2019
Number of expected respondents

3,558

3,260

3,293

3,247

3,119

Number of actual respondents

3,035

3,064

3,159

3,129

3,010

Rate of actual respondents

85.3%

94.0%

95.9%

96.4%

96,5%

Preparation of “health white paper”

Taking the opportunity that the “Health Scoring Report” was launched by the Ministry of Health, Labour and Welfare and other organizations, J. Front Health Insurance Association (the “Association”) compiles a “health white paper” from fiscal year 2018 by “visualizing” the results of aggregation and analysis of the data on health examinations, etc. shared by the Association and companies in the Group by company in the Group, department store, gender and age.

Specifically, data on insured employees’ status of participation in health examinations, the status of those who have a risk of lifestyle diseases, the adoption status of appropriate lifestyles and the status of medical expenses are aggregated and analyzed and shared between the Association and the management teams of operating companies.

We will continuously prepare the “health white paper” and use it as an indicator to track the progress of improvement from the previous year. Based on the problems revealed by the “health white paper,” operating companies and the Association will work together to make employees healthy.

The health white paper includes:

Measures against COVID-19

COVID-19 has increased the importance of efforts to maintain and improve employees’ health and ensure occupational safety. The Group provides thorough healthcare for employees to prevent COVID-19. We take various measures including daily temperature check and report (including by teleworkers), the promotion of telework, staggered working hours and online meetings, and social distancing at work. In response to the local infection status, we review our infection prevention measures for workers as needed and keep them informed about these measures. At J. Front Retailing and Daimaru Matsuzakaya Department Stores, industrial doctors provide information and online interviews and we let employees know about internal and external consultation services to maintain the physical and mental health conditions of employees and their family members during prolonged telework.

Realization of work-life integration